Capella Global Private Limited is committed to ensuring that our products, services, and digital platforms are accessible to all individuals, including people with disabilities. We believe accessibility is a fundamental right and an integral part of delivering technology that enhances security, convenience, and trust.

1. Our CommitmentWe strive to provide equal access to everyone who uses our smart locks, mobile applications, and related services. Our goal is to remove barriers and ensure that all individuals, regardless of ability, can benefit from our solutions in residential, commercial, and hospitality environments.

2. Standards and GuidelinesWe aim to align with internationally recognized accessibility standards, including:Web Content Accessibility Guidelines (WCAG 2.1, Level AA) for digital platformsUniversal Design Principles for hardware usabilityCompliance with applicable accessibility laws and regulations in the regions where we operate

3. Accessible FeaturesMobile app interfaces designed with scalable text, color contrast, and screen-reader compatibilityVoice-assisted features for lock operation where supportedClear tactile feedback on physical lock componentsSimple and intuitive navigation for both hardware and softwareMultiple unlocking options (card, PIN, fingerprint, key, mobile app) to suit varied user needs

4. Continuous ImprovementAccessibility is an ongoing journey. We regularly review, test, and update our products to improve usability for people with different abilities. Customer feedback plays an important role in identifying barriers and guiding improvements.

5. Training and AwarenessOur team is trained to understand accessibility requirements and implement them throughout product design, software development, customer service, and technical support.

6. Feedback and ContactWe welcome feedback on accessibility and encourage users to share their experiences. If you encounter any barriers or require assistance, please contact us:Capella Global Private LimitedNo-9/22, Pranavam Building, Mamba (PO), Kannur, Kerala, India – 670611Email: support@loxtel.comWebsite: www.loxtel.com

7. Policy ReviewThis policy will be reviewed annually and updated as necessary to reflect changes in technology, regulations, and user needs.